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Privacy Policy

Last updated: May 30, 2026

This Privacy Policy explains how Producer Portal ("we", "us") collects, uses, and protects your information when you use our Service.

1. Information We Collect

Account information: When you sign up, we collect your email address and (if applicable) your Google account name and ID. We store a hashed version of your password — we never store your password in plain text.

Usage data: We log your upload history (video title, YouTube video ID, upload date, privacy setting) for billing and account purposes.

YouTube data: If you connect your YouTube channel, we store your OAuth access token to perform uploads on your behalf. We also store sample video titles and descriptions from your channel to help the AI match your style. We do not access, store, or share your YouTube content beyond what is needed to provide the Service.

Billing data: Payments are processed by Stripe. We store your Stripe customer ID and subscription status. We never see or store your full card number — Stripe handles all payment data.

Content you submit: Audio files, images, and video clips you upload are stored temporarily to process your upload and are not shared with third parties.

2. How We Use Your Information

  • To provide, operate, and improve the Service.
  • To authenticate you and maintain your session.
  • To process payments and manage your subscription.
  • To generate AI metadata using your vibe description and channel samples.
  • To enforce usage limits based on your subscription plan.
  • To respond to support requests.

3. Third-Party Services

We use the following third-party services, each of which has its own privacy policy:

  • Anthropic — processes your vibe description and channel samples to generate YouTube metadata.
  • Google / YouTube — used for YouTube uploads, thumbnail setting, and channel data. Governed by Google's Privacy Policy.
  • Stripe — handles all payment processing. Governed by Stripe's Privacy Policy.
  • Brave Search / SerpAPI — used to search for thumbnail images based on your query.
  • Railway — hosts the application and database infrastructure.

4. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as billing records).

Uploaded audio, video, and image files are stored temporarily during processing. We do not guarantee long-term storage of these files — they may be deleted periodically.

5. Data Security

We take reasonable measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and access controls. However, no system is perfectly secure. We cannot guarantee absolute security of your information.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@producerportal.io. You can disconnect your YouTube account at any time from within the app.

7. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a notice in the app. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions or requests, contact us at support@producerportal.io.